It has just been announced (28.9.2013) that Telstra will axe jobs here in Australia and outsource them overseas, probably to an Indian call centre in Mumbai, to handle service calls for the National Broadband Network. This is unbelievable. Telstra should not be allowed to do this and get away with it. They are destroying good, secure jobs here in Australia which can be done here better, in terms of customer satisfaction. Overseas call centres have people who can not pronounce the English language clearly enough. Their accents are too “thick” and Australians, who speak English well, cannot understand these foreign mumblers.

But the biggest criticism of this executive decision is that it is based on petty money savings. There always seems enough money around big private companies to pay for the salaries of the better paid employees, but none for the ordinary workers, whose jobs are axed just to make the yearly profit level look better. And then this profit is then distributed to the shareholders as a dividend. Telstra is doing this simply to save money. Yet it was federal government money, from loans that has financed the creation of the NBN. The federal government and Telstra should be committed to preserving jobs here in this country and not creating them in India or some other Asia cheap labour rate country. There is always enough money to pay for middle management and upper management in these big companies. But when someone wants to gain a bonus by saving the company some money, ordinary workers’ jobs are destroyed. It is not as if Telstra is in the red. It is doing well profit wise. Yet it stabs ordinary workers in the back by destroying their jobs.

This is what big business does all the time, just to save a few miserly dollars. Another variation on this strategy is to bring in foreign workers. Westpac has done it. They sacked workers form their call centre in Austrailia and brought in lower paid workers from overseas. This is what happens when you don’t have a strong union movement to safeguard people’s jobs. They even had the nerve to get the Australian workers to teach the foreigners how to do the job, before they were made redundant. Yet the federal government just does nothing. Westpac was not in dire straights profit wise. Why should one department have its Australian workforce destroyed by penny pinching executives? Usually, the company relocates the whole department to an overseas call centre. But it has the same affect. People, who had secure jobs are sacked and become unemployed in a climate that is had to find another job. Why destroy jobs in the first place. These foreign, cheaper paid workers are allowed into the country on visas authorised by the federal government. The federal government should be trying to maintain existing jobs and not giving them away to temporary visitors on working visas. Both outsourcing and foreign work visas are destroying the jobs of existing Australians and putting them on the unemployment benefit. Is it any wonder, the unemployment rate stays about the same or increases slightly? Both Labor and Liberal parties allow this to happen. Good work—YOU MORONS!!

Any company that that relocates their service department overseas will create customer dissatisfaction and eventually will lose customers and potential new customers. People are not going to put up with such a second rate and lousy customers service department. The number one requirement of a person answering calls is that they can speak English perfectly. These overseas workers can not. Their accents corrupt the language so much, it sounds like a mumble. Obviously, the morons in upper management that thought this idea up did not realise this or take it into account. They were too concerned with the dollar saving on paper. This tactic creates more unemployment in Australia and causes more taxpayers money to be allocated to the unemployed. While big business saves a few dollars to make themselves look better on paper. These foreign workers on visas need to be stopped and Australian workers jobs need to be protected.

This issue was raised while Julia Gillard was prime minister. Nothing effective has been done about it. It should never have been allowed to occur. Is big business secretly plotting with the federal government, both Liberal and Labor, to help businesses reduce its wages bill, on this issue? Or is the federal government just plain stupid and dumb about how to save Australian jobs and reduce unemployment. Most businesses that do this sort of thing are not in financial hardship. They are just greedy. Unless everyone is going to take a pay cut and prices fall, don’t expect ordinary workers to work for reduced wage levels when the rest of the country doesn’t. Even when big business makes astounding profits, it doesn’t use this money to expand its workforce. It uses it to pay dividends to its share holders instead.

Any business that does this sort of thing will create customer dissatisfaction and eventually will lose customers. People are just not going to put up with such pathetic customer service. Foreign workers cannot speak English fluently, nor are they familiar enough with the Australian situation. Whether it is an overseas call centre or one staffed by work-visa foreigners here for a working holiday, the general public are fed up with how they are being treated by big business… Big business thinks people will still stay with them. Well just watch your sales plummet and your long term customers desert you. If you treat the general public like this, just wait and see what your next quarter and subsequent quarter profits are going to look like. They are not going to grow as much. There will be huge numbers of customers’ complaints about service and information because of thick, accented Indians in Mumbai and foreign workers here in Australia, who are incapable of communicating effectively. Why destroy your experienced workforce and replace it with a second rate one?

At a time when all businesses should be trying to maintain employment levels in Australia and increase them, Telstra has the nerve to do this. They, no doubt will distribute an extra dividend to their share holders because of the money they think they have saved. But they would have made more money if they employed Australians, at a decent wage in Australian call centres. There are so mnay languages spoken in Australia that you need people with good English pronunciation abilities to speak to them all, if you want to maximise sales. This is so obvious. The people who thought up this idea of using overseas call centres have not thought the idea through. They only see an immediate dollar saving on paper. They have not considered the losses due to misinformation and customer confusion/dissatisfaction.



It is hardly a few weeks since Tony Abbott and the Liberal party won the 2013 federal election before we start to get some of the sneaky and conniving politics that politicians are known for. During the election, he said he wouldn’t raise the GST, but just recently he and other Liberal politicians have stated that they will wait until the population realises the GST rate has to be raised before they will increase it. What a load of propaganda. As if the population is going to agree that the GST should be increased. He just wants to give the impression that he is obeying the will of the people.

John Howard lied about introducing a GST. He tried to make out, after he was voted into government, that the situation had changed and the country needed it to be done. Abbott is just copying John Howard’s technique of lying to get into power, then saying that times have changed and now it is necessary to introduce unnecssary changes. Tony Abbott is just like all politicians that lie to get into power and don’t reveal their unpopular agendas until after they have been voted in. Why doesn’t Abbott cut spending on defence? Once again no political party ever seems to cut spending on useless defence but they certainly have no problem cutting spending on health, welfare and education.

Liberals always winge about cuts to fringe benefit taxes because then their cronies wont be able to get more benefits from the federal pool of tax payer’s money. But they expect the general population to cough up more, across the board, in taxes by suggesting that the GST has to be increased. Wasn’t it a key part of their recent so called “election contract” with the nation that they said they believed in reducing taxation levels. Then, how can they justify an increase in the GST level and widening the number of products and services that will now be taxed. And why haven’t they been criticised for this more extensively in the media, especially on Channel Nine News. When Labor was in power, there were always stinging attacks on the lies of Gillard and Rudd, by television journalists. So where are your objective and unbiased comments now–journalists? Just as I thought. You are biased towards the Liberal party and against the Labor party. Tony Abbott does not deserve any so called “honey moon” treatment if he is going to lie so soon on such important issues like the GST and taxation levels. Liberals only support tax reduction when it means the level of income tax for high salary/wage earners is decreased. And they did this under John Howard’s liberal government, in which Tony Abbott was a member of parliament and cabinet. People on higher incomes had been winging that they lost more in taxation when their salaries increased above certain levels, so John Howard changed the tax rates for high income earners. Lower income earners hardly benefitted whatsoever from such manupilations. Instead of raising the GST, Abbott, why don’t you raise the tax rate on high income earners? They already earn a lot more than most typical Australians. NO–you wouldn’t dare to suggest that–would you? After all that is where your core base of supporter lie–isn’t it. Once again, Tony Abbott is turning out to be the typical liberal that panders to the wealthy and well off, while expecting the general population to carry the burden of taxation via income tax and now the GST–which was introuduced by the liberal government under John Howard’s infamous lie–“…there will be no GST introduce when I get into government…” or words closely resembling that sentiment.

The liberals wouldn’t need to worry about money if they had of reduced immigration totally to zero, years ago when they were in power. Also, they rave on about Free Trade. This mainly benefits China and Asia and destroys jobs in Australia. Then you have to spend tax payer’s money giving people the measlerly unemploymnet benefit. You’ve destroyed far more full time secure jobs by allowing companies to out source and relocate industries in Asia than you have created with retraining programs and the like. Why even allow good, secure, full-time jobs to be destroyed in the first place? It is so hard creating new jobs that are going to last and be secure in the long term. This moronic state of affairs has been going on for decades and is the prime source of unemployment in Australia in this era. Along with excessive and unnecesary immigration levels when we have continually had an unemploymnet percentage typically around 5%. How stupid and irresponsible are federal politicains, on this issue!

Furthermore, politicains have been subsidising the Australian car manufacturing industry for years. Yet they allow cheap imports into this country. The big manufactures keep on telling the politicians that they can not compete against such low wage and production rates in Asia. But the federal politicians don’t listen to this logical and simple argument. This has been a waste of tax payers money. The stratergy should have been to maintan tarriffs on imported cars and to block outright any attempt by overseas manufactuers, other than the existing few we have had, from stealing car sales and Australian jobs in the car manufacturing sector. We can only afford to have a few big manufactures in Australia, making cars here and creating stable full-time jobs. There is no point to having up teen car makers importing into Australia. We are such a small market that our home grown ones will be swarmed. It is more important to preserve Australian jobs than to offer a wide selection of foreign car makes to the general public. Obviously, since Japan and other Asian nations buy our iron ore, we need to buy something back from them, otherwise that wont be able to continue to buy our iron ore in the first place. But the numbers of cars should be limited and not allowed to out perform the existing car manufacturers. But politicians on both sides of politics have been so moronic on this issue of free trade in this region of the world. Even car manufactures openly admit they cannot withstand the onslaught unless they are subsidised by the government. Things are getting even worse of late. Ford has announced that it will close its Victorian manufacturing plant, due to cheap Asian imports. At least with tarriffs, the tax was paid by the importer or importing country to bring the price of the cheap overseas product up to the level of the equivalent Australian product. With subsidies, the money is coming out of general Australian taxation and it still is not having a big enough affect to keep the Australian car manufacturing going. This stupid reliance on the “free trade” philosophy and the “free market” is proving to be useless in saving manufacturing in Australia and jobs.

Morons like Graham Richardson, from the ALP and countless others don’t really know how to govern Australia and preserve jobs. They cause massive unemploymnet and the pathetic new jobs, in aged care and child care, that are created are usually permanent part- time ones with reduced benefits and job insecurity. This dumb twit restructuring of the Australian economy and industrial manufacturing ability stilll hasn’t eliminated unemploymnet. It has created a class of wage earners on permanent, part-time work with no sick pay or a guareenteed 40 hours a week pay or annual holiday pay. Great job–you morons!

Still, Tony Abbott has to reduce the massive deficit run up by Rudd and Gillard. But he better do this without dampening down economic activity by increasing the taxation level. If the GST is raised, people wont spend as much and retail sales will go even further into the doldrums. This could trigger a recession. Federal governments would have more money to spend if it wasnt going out in welfare payments to the unemployed. But dumb federal governments created this unemployment by reducing tarriffs and allowing cheap Asian imports into Australia without putting quotas and outright bans on some products. The only reason Rudd borrowed so much was to keep Australia out of an economic recession, caused by decades of stupid policies pandering to free trade and free market philosophies that really don’t work well in the real world situation. The solution is not to burden the Australian population with increased taxation. Admit that you twits have been getting it wrong all these years and undo some of your failure of policies you have come up with over the decades like reducing tarriffs and protectionism.

And while you are at it–will someone please throw Graham Richardson and countless others in the garbage bin of history, for supporting free trade ideas.